Error code: 549561bd-ea1c-4184-a8d1-6e93bf7ececd

same is happening for me on both PC and app :(

I just managed to successfully purchase an item on Discogs

I can’t get in to my purchases to pay. It’s for 3 days now on pc and phone. Error-code:

519dcc95cd88478fb26f6def650b328c

With my other no problem.

same here, has anyone figured out how to fix this? i feel so helpless :(

Same here. New , first order. Not the best shopping experience!

haynor666
I created second order and discogs finally responded.

hello dude,

what did discogs recomend you try?
thanks

Nothing works. I've been communicating with discogs during more than 1 month. They reply that "there are some limits on their security side". But no info what I do wrong.

Sometimes it suddenly works and then falls again into an error.
Still no solution.

Finally,

I had several long topics with the technical team, finally it became working (I don't know what they did, they mention internal "security limits"). But I found one trick: I had two warehouses ( and the UK). After I switch a delivery address the problem comes back and fixes after ~1 week. Therefore I use only one delivery address now.

Very strange error, if it occurs - nothing helps in fact

When this error occurred, were you guys having items shipped to your own private addresses or to a freight forwarder's address? I’m starting to think that the problem is a result of Discogs starting to blacklist freight forwarding addresses.

palespectre
ruicao112112When this error occurred, were you guys having items shipped to your own private addresses or to a freight forwarder's address? I’m starting to think that the problem is a result of Discogs starting to blacklist freight forwarding addresses.

I also use a forwarding address and started receiving an error today. I can’t seem to purchase. This is upsetting!

I was using a freight forwarding address as well when I faced errors. Man Discogs, why so serious? =[

palespectre
This really sucks if that is the case. I ed but was only told to payment information, use different device or have stable internet. I tried again and it’s still not fixed. Apparently my recent order was flagged. I don’t know if it’s the order that didn’t push through because of the error code or my last purchase which I didn’t have issues with. And was all paid, shipped, etc.

I suspect it was the address. Try switching to a new address, preferably a personal/private one. I did. It went through smoothly. That’s why my guess is that Discogs is starting to ban freight forwarders.

And about the reply you got, I got the same reply. That looks like to me a bot giving a pre-set reply, not even a human being customer service guy doing it.

So is there a solution to this or I just wait it out?

Edit: This problem seems to happen occasionally, you just wait until it fixes itself. Other browsers, app, reinstall, clearing cookies do nothing.

Hello, new here. Same problem for me too. I have made two orders successfully but otherwise orders sit in my basket and a timed out error code appears. One I made without any problems, the other was in my basket for 24 hours and then I was able to purchase. Now an item is sitting in my basket for days. I have also ed customer . Tried on different machines, browsers and internet access points as well. Cleared history. Accepted cookies. No luck.

This was the response I got, is this what everyone is seeing?

"Hi there,

Thank you for reaching out. We understand that it is frustrating when you encounter issues with a purchase, and we apologize for the disruption.

Discogs is committed to protecting our customers from fraud, and sometimes orders are flagged due to our security measures that help ensure a safe shopping experience for everyone.

Unfortunately, your recent order was one of those flagged. To help us process your purchase successfully, please try the following:
your payment information: Double-check that your email and other details are accurate and up-to-date.
Use a different browser or device: Sometimes, technical issues with your browser or device can interfere with the order process.
Ensure a stable internet connection: An insecure or interrupted internet connection could have also triggered a security check.
While we can't disclose the specifics of these security checks, we want to assure you that your personal information remains confidential and secure.

If you continue to experience difficulties with your order after trying the above suggestions, please reply to this email so we can investigate further.

Thank you again for reaching out, and we look forward to getting your order processed as soon as possible.

Best,"

Yup I got the same response/ non-response.

This was from LOTTE / in ....a bot i'm assuming

LOTTE appears to think i'm having problem paying for an existing order /
my problem as with others on this thread is placing an order / I cannot get to square one

Thank you for reaching out and I'm sorry to hear that you're having trouble checking out on this order.

First, if you have not done so already, please try the following troubleshooting steps on your end:
Ensure your shipping address and billing address in your Buyer Settings is correct and fully filled out.
Try using a different browser or clearing your cache and cookies.
Confirm that your PayPal has sufficient funds and is in good standing.

If the issue persists, the problem may be related to the seller’s PayPal . In that case, I recommend asking the seller to review the troubleshooting steps outlined in our guide Why Am I Unable to Pay for My Order?

If they need further assistance, they can us directly via the form here.

Please avoid sending payment outside of Discogs, as this violates our Buyer Policy and may void PayPal’s payment protections.

Let me know how it goes!

Best regards,

Lotte | Community Coordinator

I'm not able to check out again

Same here.

does anyone has the solution???

I got this from yesterday.

“This is a known issue, and our Product team is looking into it. In the meantime, our apologies for any inconvenience caused.”

I can't complete the order, the following message appears:

Sua solicitação expirou.
There was a problem creating your order. Error code: 298e2818-0845-4324-aac2-973a7fcec89e

Refresh

the same problem

There was a problem creating your order. Error code: c4d54705-28b6-4aa8-8a4b-67114877f97b

Hi guys, I had this problem too and I seem to have fixed it by going into my profile, and making sure my shipping address was correct, and filling in (in my case it wasn't filled in yet) the billing address information as well. Hit save on both of those sections and then try again, for me it worked. Good luck!

Could discogs s look into their website and solve this?

"There was a problem creating your order. Error code: 2dcaf299-1a4d-497d-b15f-9e5a97af2f11"

Request URL: https://www.discogs.sitioby.com/sell/cart/place_order
Request Method: POST
Status Code: 422 Unprocessable Content
Remote Address: 104.18.36.202:443

It's behind CloudFlare and failing miserably.

nvr31337
¿Podrían los es de Discogs revisar su sitio web y solucionar esto?

"Hubo un problema al crear tu pedido. Código de error: 2dcaf299-1a4d-497d-b15f-9e5a97af2f11".

URL de solicitud: https://www.discogs.sitioby.com/sell/cart/place_order
. Método de solicitud: POST.
Código de estado: 422. Contenido no procesable.
Dirección remota: 104.18.36.202:443.

Está detrás de CloudFlare y está fallando estrepitosamente.

I'm having the same problem. Since March 27, 2025, I haven't been able to make any purchases due to the same error. I ed Discogs , and they told me it was a security flaw... but so far, they haven't fixed anything! Discogs has gone down the drain.

housemusicollector
No he podido comprar nada en los últimos días. Este problema me está volviendo loco. Lo he intentado todo y nada funciona.

I'm having the same problem. Since March 27, 2025, I haven't been able to make any purchases due to the same error. I ed Discogs , and they told me it was a security flaw... but so far, they haven't fixed anything! Discogs has gone down the drain.

same problem. My last order on Mar 24, 2025 is no problem.Then i can't order everything on April.... I reported to Discogs, but their reply just like a bot and can't help anything. I think they don't know how to fix it..... OMG

Still can't purchase !!! I Discogs already. But look like they don't know fix this problem with error code...

I'm having the same problem

lskywalker
I had this problem start a couple days ago. I have read somewhere in these posts about internal "security limits" maybe being the cause. So what I did was first change my email AND then also change my . Somehow this fixed things for me. I was immediately able to make and pay for an order that was unsuccessful the last 2 days.
I can't say what exactly did the trick though. It all started a couple days ago when I changed my email from my provider email to my gmail address. (I was having other problems with my original first email address so I was forced to try another email address). And that's when the problems started. I kept getting the error and wasn't able to place any order.
What I did in the end was create a new unique email at my hosting service AND after updating my to the new email I then also updated my . And bingo, everything was fine again. I just placed my order and paid for it about 15 minutes ago. Maybe first try changing your and hopefully that will solve the problem. (I first also tried all the different mentioned methods: on different devices, clear cookies, use other browsers etc but none of that helped.)

I creat the new Discogs but still have this problem.... so sad. Discogs can't help , they don't know the problem :(

lskywalker
SkeeterDavis

Did you create the new using the previous email from your old ? Can you use an email address that you haven't used on Discogs before? If you used the same email address as before maybe discogs is blocking that particular email address.

I created the new Gmail then created the new Discogs . The result is same. I canceled the Paypal e-mail before placing order. But the result is same

same problem. this world is crazy. I just want
to spend my money here and they are not allowing me to do this. THIS IS CRAZY

Discogs people please read this forum and do something with this error which is preventing from purchasing.

Same issue now :(( anyone got a fix? Please